Privacy Policy for Veragua Rainforest Ecoadventure

This Privacy Policy describes how Inversiones Veragua Global IVG S.A ("we," "us," or "our") collects, uses, and shares personal information of users of our website, (The "Website").

1. Information We Collect

We may collect the following types of information from you:

Information You Provide Directly: This includes information you provide when you use our contact forms, booking forms, subscribe to our newsletter, or otherwise communicate with us. This may include your name, email address, phone number, travel dates, interests, and any other information you choose to provide.

Information Collected Automatically: When you access and use our Website, we may automatically collect certain information about your device and browsing activity, including:

IP Address: Your computer's or device's internet protocol (IP) address.

Device Information: Information about your device, such as the type of device, operating system, and browser type.

Usage Data: Information about how you use our Website, such as the pages you visit, the links you click, the time you spend on our Website, and other browsing patterns.

Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device. You can manage your cookie preferences through your browser settings.  

2. How We Use Your Information

We may use your personal information for the following purposes:

To Provide and Improve Our Services: To process your inquiries, manage your bookings, personalize your experience on our Website, and improve our services.  

To Communicate With You: To respond to your questions, provide you with information about our tours and services, send you newsletters and marketing communications (if you have opted in), and notify you about updates to our Website or policies.

For Analytics and Research: To analyze how users interact with our Website, track the effectiveness of our marketing campaigns, and conduct research to improve our Website and services.

For Security and Fraud Prevention: To protect our Website and users from fraud, security breaches, and other harmful activities. Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.  

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, sending emails, conducting analytics, and providing other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.  

Business Partners: If you book a tour or service through our Website that is operated in partnership with a third party, we may share your information with that partner to facilitate your booking and the provision of the services.

Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  

Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred to the acquiring entity. We will provide notice if your personal information becomes subject to a different privacy policy as a result of such a transaction.  

4. Your Rights and Choices

You may have certain rights regarding your personal information, depending on your location. These rights may include:

Access: The right to request access to the personal information we hold about you.  

Correction: The right to request that we correct any inaccurate or incomplete personal information.  

Deletion: The right to request that we delete your personal information under certain circumstances.  

Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.  

Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

5. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website after the posting of changes constitutes your acceptance of such changes.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact

us at:

Veragua Rainforest Ecoadventure
Email: [email protected]
Phone: +506 4000-0949